At Protectio, we're committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.

Information We Collect

We collect information you provide directly, including:

• Personal details (name, address, date of birth)
• Contact information (email, phone number)
• Financial information (income, assets)
• Health information (medical history, lifestyle habits)

We may also collect data from third-party sources, such as social media platforms, financial institutions, and healthcare providers, to verify information and assess risk.

How We Use Your Information

Your data helps us:

• Process applications and claims
• Underwrite and price policies
• Communicate about your account
• Improve our products and services
• Comply with legal and regulatory requirements

Data Protection

We comply with the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy laws to ensure your data is protected. We employ industry-standard security measures, including encryption, firewalls, and secure data storage, to protect your information from unauthorized access, disclosure, or misuse.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

Sharing Your Information

We do not sell your personal data. We may share information with:

• Insurance partners for underwriting and claims processing
• Service providers who assist in our operations, all of whom are bound by confidentiality agreements
• Regulatory bodies as required by law

Your Rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate data
• Opt-out of certain data uses
• Request deletion of your data (subject to legal requirements)

To exercise these rights, please contact us here. We will respond within 30 days as required by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and gather usage data for site analytics. You can manage your cookie preferences through your browser settings.